If Start-ups grow very quickly, are pleasure and pain not. The Online Bank, N26 is an example of this. Six years after the founding of the Berlin Institute according to its own figures, 2.5 million customers in 24 countries in Europe. Every day, 10,000 more would be in the cut. The customers appear to appreciate that open accounts at N26 within minutes and via the App. That N26 has no branches and customer service via Chat has to offer, doesn’t seem to bother.

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