Interior Senator Iris Spranger (SPD) has announced significant improvements in the services offered by the Citizens’ Registration Offices. “I am aware of the responsibility to ensure an efficient administration,” said Spranger of the “Berliner Morgenpost” (Saturday).
“That’s why up to five new citizen’s offices should be opened, 100 additional employees dedicated to the citizen’s offices and a pool of employees set up to step in in the event of staff shortages.”
The situation in the citizen registration offices has repeatedly caused trouble, not least during the corona pandemic. Appointments were sometimes only available with a long lead time and not within 14 days, as the Senate believed should be the case.
Spranger has now set up a “14-day working group” that is to make binding concepts and decisions by March 2023, as the newspaper further reports. This also includes the locations of the new Citizens’ Registration Offices.
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“We support the Senate’s plans to increase the number of people in the Citizens’ Registration Office,” said Treptow-Köpenick’s district mayor Oliver Igel (SPD) of the “Berliner Morgenpost”. That is the right way. “But nobody will be happy in the job pool.” The staff turnover in the citizens’ offices is high anyway.
It will hardly be possible to fill the positions in the pool, said Igel, who sent a letter to the Senator for the Interior on behalf of the Mayor’s Council.
“In the sense of employee loyalty, there would be better prospects if colleagues could be offered a permanent place of work,” it says. The interior senator is not convinced: “The pool solution is correct and will be set up,” she said.